Privacy Policy

1. Introduction

Smartyn Ltd ("Smartyn", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartyn.net and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account or request a demo
• Express an interest in obtaining information about us or our products
• Participate in activities on our website
• Contact us directly

The personal information we collect may include:

• Name and contact details (email address, phone number)
• Company name and job title
• Billing and payment information
• Any other information you choose to provide

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information may include:

• Device and browser information
• IP address and location data
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Improving, personalising, and expanding our services
• Understanding and analysing how you use our services
• Developing new products, services, features, and functionality
• Communicating with you for customer service, updates, and marketing purposes
• Processing transactions and sending related information
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given us consent to process your data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where we need to comply with a legal requirement
• Legitimate interests: Where processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share your information

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymise it.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is completely secure.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.